Enya - Big Sis

If you don't have her yet but want to try her out, she is available as a Trial Operative in Story Mission 5-12

Big Sis deals low dps, is clunky, often inaccurate, and doesn't have strong mobility or any healing. As a dps she's... just terrible.
Given that the game gives you Wednesday and Lionheart before you get Big Sis, there's no reason to ever use Big Sis as your DPS unless you like her aesthetically.
Big Sis' short support skill cooldown does allow her to be used as a support operative though. She's not brilliant at it, but it does work.
By the time you've gotten the investment needed to make her a viable support, you will already have better supports, meaning there is never a real reason to use Big Sis.